Terms of Service
Last updated: 2026-05-02
Welcome to Hero Air Duct Cleaning, a family-owned business dedicated to providing top-tier air duct and HVAC cleaning services across San Francisco, Daly City, Broadmoor, Colma, and the Sunset District. By engaging our services, you agree to comply with and be bound by the following Terms of Service.
1. Acceptance
Your access to and use of Hero Air Duct Cleaning's services is conditioned on your acceptance of and compliance with these Terms. By scheduling a service with us, you agree to adhere to all terms contained herein.
2. Services Description
Hero Air Duct Cleaning offers residential air duct and HVAC cleaning services. Our experienced team, drawing on multi-generational expertise, ensures your systems are clean and operate efficiently. We focus on enhancing indoor air quality and energy efficiency, using methods that reflect our commitment to traditional craftsmanship and modern techniques.
3. User Responsibilities
As a user of our services, you are responsible for:
- Providing accurate information when scheduling a service.
- Ensuring that your home is accessible and safe for our technicians.
- Informing us of any specific requirements or issues with your air duct or HVAC systems.
- Following any post-service guidelines provided by our technicians.
4. Scheduling & Cancellation
We strive to accommodate your scheduling needs. However, we require a minimum of 24-hour notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
5. Payment Terms
Payment for services rendered is due upon completion of the job. We accept various forms of payment, including major credit cards and checks. If a payment is not received or the payment method is declined, you forfeit the services provided, and additional fees may be applied.
6. Warranties & Guarantees
Hero Air Duct Cleaning stands by the quality of our work. We offer a satisfaction guarantee on all services. If you are not satisfied with our service, please contact us immediately, and we will make every reasonable effort to address your concerns. However, specific results may vary based on individual system conditions and usage.
7. Limitation of Liability
Hero Air Duct Cleaning is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, incurred as a result of using our services. Our liability is limited to the amount paid for the specific service provided.
8. Indemnification
You agree to indemnify and hold Hero Air Duct Cleaning, its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorney fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
9. Dispute Resolution
Any disputes arising from these Terms or our services will be governed by the laws of the State of California. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within California to resolve any legal matter.
10. Intellectual Property
All materials, content, and trademarks related to Hero Air Duct Cleaning are the intellectual property of our company. You may not use, reproduce, or redistribute any materials without express written permission from our management.
11. Modifications
Hero Air Duct Cleaning reserves the right to modify these Terms at any time. Any changes will be posted on our website with an updated effective date. Continued use of our services after any such changes constitutes your acceptance of the new Terms.
12. Contact
For any questions about these Terms, please contact Hero Air Duct Cleaning at:
Hero Air Duct Cleaning
San Francisco, CA
Phone: [Your Contact Number]
Email: [Your Email Address]
Thank you for choosing Hero Air Duct Cleaning, where family values meet exceptional service, ensuring your home environment is fresh and healthy.